How can I make an order?

Our website is currently available as a catalogue, so you can check out the crystals and stones that we work with. With that, you can make a list of the items you’re interested in and send us by email or Instagram to check prices, availabilty and place an order.

 

Which payment methods are available?

At the moment you can pay by wire transfer or Paypal. If you have any doubts, you can always send us a message and we’ll help you out. 

 

Is there a minimum purchase?

Yes, the minimum purchase value is US$ 300.00 in goods, without the shipping fee included. For crystals sold by weight, the minimum quantity to order is 1kg per product, but still, the box can only be shipped when it reaches the minimum value.

 

Can I choose the exact pieces that I want to buy?

We don't work with picking at the moment. We do our best to be fair and select great lots for our customers.

 

Where do your crystals come from?

Since we value our minerals the most, the majority of them come from Minas Gerais, Bahia and the northeast of Brazil. The exception is our Pink Amethyst items, which come from the south.

 

Does your company guarantee worker’s rights?

Yes. We strive to work with ethically sourced stones and registered workers in order to get the best quality and give back to our community.

 

How long it takes and how much it costs shipping out of Brazil?

It depends on freight chosen and the final destination. The delivery time can be about 3-10 days by FedEx and the cost varies depending on fees and special conditions. We also work with air and seafreight. Please contact our sales team to get a freight quote.

Do you have a Return Policy? 

We value the happiness of our customers the most, that’s why if anything arrived broken at your address or the quality wasn’t like you expected, we can offer a refund or a discount, depending on the situation.